FREITAG CARE POINT

WE REPAIR!

Our products are made from durable recycled truck tarps, so, like Keith Richards, they can take just about anything. Yet nothing is entirely safe from the signs of wear and tear. Just like the unsinkable Titanic, your sturdy F-product may too encounter an iceberg one day.

Because repairing things makes more sense than throwing them away and buying new ones, because signs of wear only make our unique items more attractive, and, last but not least, because it’s part of the FREITAG manifesto  – here, we offer solutions to all your tarp-related emergencies, from replacement parts to local repair services.

Replace 

HERE’S HOW WE DO IT

You have two super simple options for getting your bag repaired: either bring it to a Care Point yourself or send it in to us. We’ll take a look and let you know how much the fix will cost. You can then tell us whether you want to go ahead with it. If so, your bag will be back with you in a couple of weeks. 

HERE’S WHAT WE CAN PATCH UP

  • Replacing sewn buckles, rings, screws and buttons.
  • Repair open seams.
  • Mending worn corners.
  • Replacing velcro and zips, velo tubes, straps and labels.
  • Rebuilding the colour of rips, worn spots and holes in the truck cover.

*PLEASE NOTE: Every tarp is a unique product, so we have to assess each one as it comes to us. The list above is only a guide: our tarp surgeons can patch up virtually anything and will do everything in their power to extend your unique product’s life.

HERE’S WHAT IT COSTS

Repairs are usually just as individual as your unique FREITAG product itself. Send us the ailing item and we’ll get in touch with a cost estimate. 

All things are susceptible to wear and tear, not excluding your extremely durable F-Product. The FREITAG SERVICE CENTRE was set up to ensure that a new lease of life can be given to your injured F-Products in the quickest time possible without any hassle. 

3-YEAR WARRANTY
FREITAG REPAIR is performed free of charge within 2 years + 3rd year in case of product registration

If your F-product has a few more years under its belt, if you no longer have the receipt or if you forgot to register it, you’ll have to pay for the repair service. The costs for this are calculated according to the time and effort involved and lie between SGD 45 and SGD 140.

RENEW REPAIR RETARP

Exchange of

  • press buttons
  • rings
  • screws
  • buckles
  • snap hooks
  • rivets
  • eyelets
  • zipper puller
  • elastic bands
  • label/logo

Sewing of single open seams. 

These are repairs/replacement of individual parts with little sewing effort without removing seams. 

SGD 45

All other tarp repairs except tarp restoration. 

This service includes repairs that require a lot of sewing, for example the replacement of 
  • several parts
  • Velcro
  • bicycle inner tubes
  • zippers
  • inner lining
  • inner pockets

... and so on





SGD 90

Tarp restoration + all required repairs.

This service includes all repairs. 















SGD 140



WHAT WE CANNOT FIX

A RETARP service is not possible
  • for metallic tarp colours like silver and gold
  • for Digi-Print tarpaulin (this is tarp with photo print)
  • for the models F151 VICTOR and F123 WOOLF

A REPAIR service is not possible

  • for belt extensions or belt exchanges for tarp belts (R-line)
  • for exchange of tarp handles (e.g. like bag handles on F52, F261, F262)

ANY QUESTIONS? 

Give us a call on +65 9785 4537 or drop us a message via our social media channels

Mon-Fri 11am-8pm

or drop us an email: info@actually.sg

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