FREITAG CARE POINT
Our products are made from durable recycled truck tarps, so, like Keith Richards, they can take just about anything. Yet nothing is entirely safe from the signs of wear and tear. Just like the unsinkable Titanic, your sturdy F-product may too encounter an iceberg one day.
Because repairing things makes more sense than throwing them away and buying new ones, because signs of wear only make our unique items more attractive, and, last but not least, because it’s part of the FREITAG manifesto – here, we offer solutions to all your tarp-related emergencies, from replacement parts to local repair services.
HERE’S HOW WE DO IT
You have two super simple options for getting your bag repaired: either bring it to a Care Point yourself or send it in to us. We’ll take a look and let you know how much the fix will cost. You can then tell us whether you want to go ahead with it. If so, your bag will be back with you in a couple of weeks.
HERE’S WHAT WE CAN PATCH UP
- Replacing sewn buckles, rings, screws and buttons.
- Repair open seams.
- Mending worn corners.
- Replacing velcro and zips, velo tubes, straps and labels.
- Rebuilding the colour of rips, worn spots and holes in the truck cover.
*PLEASE NOTE: Every tarp is a unique product, so we have to assess each one as it comes to us. The list above is only a guide: our tarp surgeons can patch up virtually anything and will do everything in their power to extend your unique product’s life.
HERE’S WHAT IT COSTS
Repairs are usually just as individual as your unique FREITAG product itself. Send us the ailing item and we’ll get in touch with a cost estimate.
Sewing of single open seams.
All other tarp repairs except tarp restoration.
This service includes repairs that require a lot of sewing, for example the replacement of
... and so on
Tarp restoration + all required repairs.
WHAT WE CANNOT FIX
A RETARP service is not possible
- for metallic tarp colours like silver and gold
- for Digi-Print tarpaulin (this is tarp with photo print)
- for the models F151 VICTOR and F123 WOOLF
A REPAIR service is not possible
- for belt extensions or belt exchanges for tarp belts (R-line)
- for exchange of tarp handles (e.g. like bag handles on F52, F261, F262)
Give us a call on +65 9785 4537 or drop us a message via our social media channels
or drop us an email: firstname.lastname@example.org